• Understand the shift of focus for outpatient vs inpatient palliative care -Understand the shift of focus for
outpatient vs inpatient palliative care
• Understand the organization of palliative care in various settings
• Understand outpatient IDT roles
• Master outpatient documentation standards for regulatory compliance, quality reporting, and efficient clinical
operations
• Evaluate best telehealth practices in outpatient palliative care
• Navigate medication access issues (shortages, cost, prior authorizations) Navigate medication access
issues (shortages, cost, prior authorizations)
• Navigate financial distress and social determinants of health in the outpatient palliative care setting
• Understand outpatient psychosocial barriers to care
• Understand caring for un-represented and/or socially isolated patients with serious illness outpatient
• Develop a strategy to manage inter-visit patient care (inbox, appointment triage, phone calls,
crises/emergencies, medication access, psychosocial barriers to care)
• Apply caregiver/decision-maker’s assessment and engagement in outpatient settings
• Understand best practices in developing your referral practices & defining your role on the care team
• Navigate transitions of care and survivorship or “graduating” patients (negotiating the transition back to
primary care provider or primary specialists)
• Understand fundamentals of: eligibility for outpatient PC services, payment for outpatient PC, and billing for
outpatient palliative care services
• Appraise outpatient billing pearls including application of add-on codes, telehealth, CCM/CCCM, TCM, and
ACP
• Compare common outpatient PC billing pitfalls and optimization strategies.
• Evaluate value-based outpatient palliative-care
• Describe the history of hospice and palliative care and its impact on current clinical practice
• Understand current work-force challenges facing outpatient palliative care and generate possible solutions.
• Identify burnout in outpatient palliative care clinicians, and understand protective mitigation strategies at
institutional and personal levels
• Apply caring for team members and self-care in the outpatient setting.
• Understand the foundations of ethical reasoning in palliative care
• Remember important context and key cases in the history of ethics in palliative care
• Apply ethical principles to common scenarios in palliative care practice